Policies

The Nonprofit Academy (NPA) is a subsidiary of The Concord Leadership Group, LLC

Refund/Exchange Policy

We offer a 30-day Money Back Guarantee on every purchase. Please email NPA Director at marc@fundraisingcoach.com to request a refund.

Product returns should be directed to:

The Nonprofit Academy
2435 East North Street
Ste 1108-171
Greenville, SC 29615

Order Cancellation Policy

MEMBERSHIP CANCELLATION: Please submit any cancellation via email to marc@fundraisingcoach.com. Please allow at least three business days before your re-bill date to allow for processing time.

Please submit any cancellation via email to marc@fundraisingcoach.com, or call (800) 649-7430.

Email cancellations must contain the following: First name, last name, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Warranty Policy

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped USPS unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure
If a CD or DVD is defective, or if there are pages missing from your materials, please contact NPA Director Marc A. Pitman at marc@fundraisingcoach.com and the item will be replaced.

Privacy Statement

Your privacy is important to The Nonprofit Academy. This privacy statement provides information about the personal information that The Nonprofit Academy collects, and the ways in which NPA uses that personal information.

Personal information collection

The Nonprofit Academy may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to The Nonprofit Academy, The Fundraising Coach, or The Concord Leadership Group LLC.

Using personal information

The Concord Leadership Group may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where The Concord Leadership Group LLC discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, The Concord Leadership Group LLC may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on its secure servers and/or on secure servers of vendors.

Information relating to electronic transactions entered into via this website will be protected by encryption technology provided by vendors of The Concord Leadership Group LLC.

About this privacy statement

This privacy statement was made using a Contractology privacy statement document available at www.freenetlaw.com. Premium precedents available from Contractology include consultancy contracts.

Updating these Policies

The Concord Leadership Group LLC may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

The Concord Leadership Group LLC is not responsible for the policies or practices of any third party.

If you have questions about these policies, feel free to contact:
Marc A. Pitman, Executive Director
The Nonprofit Academy
2435 East North Street
Ste 1108-171
Greenville, SC 29615
(800) 694-7430
marc@fundraisingcoach.com